Setup & migration

Get up and running fast

Our customer journey is designed for a seamless and disruption-free launch.

We've got your back

A team of specialists

Our data migration and implementation specialists have delivered over 700 successful go-lives. They’ll migrate, implement and support you through the transition to your new platform.

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Seamless Migration, Guaranteed

A smooth transition

We migrate more data than any other CRM provider, with 100% of nominated data migrated. Multiple test migrations ensure there are no surprises on go-live day.

The process

Ready to go from day one

Our processes are made up of five phases set out with key activities and deliverables

Step 1

Initiation & discovery

We capture your requirements and introduce you to your dedicated onboarding team.

Step 2

Analysis & build

Our data migration experts will gather and review your templates and will start the process of moving your precious data.

Step 3

User acceptance

Your project manager will be onsite to ensure what has been implemented matches the original scope.

Step 4

Go-live

Start using the Reapit platform. Your project manager will be on hand until you’re ready to go-live.

Step 5

Review & optimise

We review and log lessons learned at the project closure meeting.

Testimonials

The adoption process headed by our CSM and the Reapit support team was smooth and timely, and enabled us to hit the ground running without our business suffering.

Seymours

The onboarding process was surprisingly easy. We really did feel that our hand was held and that we understood the step-by-step process – and we were always updated on what was going to be happening next.

Aspire

The support that Reapit delivers is with an experienced team, a team that works in the estate agency world. We’re talking about people that understand what we do on a day-to-day basis.

Central Estates

The onboarding process was absolutely fantastic. We went from start to finish in six weeks, it was a dream.

Hat and Home

We were part of the beta trial for the Reapit integration before its wider market launch, and the entire process was incredibly seamless. The support from both the tech team and account management has been excellent throughout. Getting started was simple—no lengthy training sessions required—which made adoption easy for our team. The time we’re saving by not having to double-enter data has been a game changer. Property data migrates effortlessly, and all viewings from the point of contract sync automatically, ensuring nothing gets missed. It’s had a real impact on our efficiency.

Matt Hood

Proactive in their approach, quick to respond to queries, and knowledgeable. We really appreciated Reapit's highly structured management of the project – particularly the weekly project calls to keep on top of all the aspects of the switch.

Scottfraser

Frequently Asked Questions

Does Reapit provide a project manager?

Yes. Your Reapit project manager will set up kick-off calls to understand your needs, explain what needs to be provided from your side, and ensure you're kept in the loop with regular check-ins.

Do I need to do anything?

Your dedicated project manager will take you through the project plan, request the data you'd like us to migrate, set up user testing, and onboard you onto our training platform so you're ready to hit the ground running on day one.

How easy is it to switch to Reapit?

Our hands-on approach means we do most of the legwork to get you up and running, minimising business disruption and giving you the opportunity to focus on maximising the value of the Reapit platform.

How long does it take?

The time it takes to migrate to Reapit depends on the complexity of the data conversion, and can vary from 5-12 weeks.

How will you make sure my team will be ready on day one?

We'll onboard your team onto our training platform within the first few weeks of the project, ensure you're happy with the data that's been migrated, and give you final sign off – so you'll only go live when you're ready.

What support will I get after go-live?

You'll be assigned a customer success manager, have access to 24/7 support, and our training portal to ensure you have everything you need for success.