# Platform Overview ## Built to power your estate agency The end-to-end technology platform for estate agencies of all sizes. ## WHAT IS the REAPIT platform? ### It's not just a CRM Reapit is a technology platform built to power your estate or lettings agency. It connects property professionals with buyers, sellers, tenants and landlords to power the relationships that build businesses and change lives. Reapit Platform Overview from Reapit on Vimeo ## 2/3 of the UK’s most profitable estate agencies use Reapit software* \* CompanyInsight – UK Estate Agents 2023 ## SAVE TIME ### Give your teams what they need to be great at their jobs From sales and lettings to property management and client accounts, Reapit is full of time-saving features that'll save your agents hours every day. ## GROW YOUR AGENCY ### Innovate to stay ahead We're always updating our platform, so you can get more done, save more time, and make more money. ## DELIGHT CLIENTS ### Deliver the service your clients expect – and do it better than the competition Our Client Portal, Power Organiser, workflows, and task plans make it easier to complete sales and fill properties. ## ESTATE AND LETTINGS AGENCY SOFTWARE ### Run your entire estate agency on a single platform [**Sales CRM** **Close more sales than ever before** Sell more, faster. Match the right buyers and properties, streamline your sales progression and close more deals.](/content/platform/sales-crm/index.html) [**Lettings CRM** **Speedy lettings progression** Win landlords, fill properties and progress tenancies. Match, track and report to improve your conversion rates.](/content/platform/lettings-crm/index.html) [**Property Management** **Happy tenants, happy landlords** Make life easier for your agents, landlords and tenants. Automate administration and communication.](/content/platform/property-management/index.html) [**Bookings** **Turn portal leads into quality viewings** Crush your admin time and fill rentals faster. Vet portal enquiries without lifting a finger, and let renters book viewings straight into your diary.](/content/platform/bookings/index.html) [**Mobile** **Everything you need on the go** Manage essential tasks when your out of the office, reducing the admin you come back to.](/content/platform/reapit-go/index.html) [**Client Accounts** **Manage monies with full compliance** Receive your fee payments on time. Quickly and easily manage rent runs and landlord payments.](/content/platform/client-accounts/index.html) [**Datawarehouse** **Big decisions need big data** Analyse your agency's core activities. Interrogate your data using your preferred business intelligence tool – and confidently plan for success.](/content/platform/datawarehouse/index.html) [**Integrations** **Integrated apps from leading providers** All the PropTech you'll ever need. Get everything done in one place, with single sign-on for a super-smooth, secure user experience.](/content/platform/integrations/index.html) ## PLATFORM COMPARISON ### Find a solution that works for your team No matter the size of your agency, Reapit is right for you. #### All include: ##### Sales - Sales CRM - Reporting and analytics - Best-practice tasks and workflows ##### Lettings - Lettings CRM - Property management - Best-practice tasks and workflows ##### Service - Allocated customer success manager - 24/7 access to service desk portal - Unlimited access to Reapit IQ | | Reapit Accelerate | Reapit Premium | | --- | --- | --- | | Platform | | Best for | Single branch/Up to 10 users | Multi branch/5 to 100 users | | Core Product | | Residential Sales CRM | | | | Residential Lettings CRM | | | | Property Management | | | | Reapit Go | | | | Enhanced Features & Productivity | | Reapit Bookings | Optional add on | | | Branded Templates | Up to 100 letters, 5 brochures, 5 window cards, 20 email - not customisable | Up to 100 letters, 5 brochure, 5 window cards, 20 email - customisable | | Automation & Workflows | 10 best practice taskplans and workflows included | 10 best practice  and up to 20 custom tasks and workflows | | Commercial Sales Marketing | | | | Commercial Lettings Marketing | | | | New Homes | | | | Rural | | | | Analytics | | | | Client Accounts | | PayProp Connector | | | | PayProp | Optional add on | Optional add on | | Enterprise Client Accounts | | Optional add on | | Integrations | | 3rd Party Portals | Rightmove, Zoopla, OnTheMarket plus many more | Rightmove, Zoopla, OnTheMarket plus many more | | App Market | | | | Service | | Professional services | Accelerated onboarding | Enhanced onboarding | | Deployment time* | 4-6 weeks | 6-8 weeks | | Data Conversion | Data conversion from 10 specified CRM suppliers only. Limit of 3 data extracts per onboarding. | Data conversion from 10 specified CRM suppliers,  a spreadsheet template or manual data entry only. Unlimited data extracts per onboarding. | | Support | | Customer Support | Email / Service desk portal 24/7 to log, view and escalate cases | Email / Phone / Service desk portal 24/7 to log, view and escalate cases | | Configurations | Standard / Best Practice Configurations | Flexible Configurations | | Customer Success | Customer success management | Dedicated Customer Success Manager | | Training | | Reapit IQ & Webinars | Unlimited access | Unlimited access | | Classroom training | Chargeable | | | Bespoke training | Chargeable | Chargeable | | Data and IT Services | | Datawarehouse | | Optional add on | | Foundations/Web API** | | | | Data storage/Hosting** | | | | Private APP API Consumption | POA | POA | \*Can be accelerated by two weeks if no data migration required. \**Fair use policy applies ## Switching is easy ### We can get you up and running in as little as four weeks More complex switches to Enterprise for larger agencies will take a little longer, but either way you’ll be delighted with the result. - Industry experts Our team of knowledgeable, experienced product and industry experts make the switching process straightforward and uncomplicated. - Disruption-free onboarding A dedicated project manager will work with you to scope the whole project and give you accurate timescales for your delivery. - All your data is migrated 100% of the data that you make available can be migrated, including documents. - A tailored training journey Your lead trainer will make sure all your team have access to Reapit IQ, which hosts our comprehensive range of training resources. - Return on your investment A dedicated customer success manager will be on hand to make sure you get the most out of your platform. - Always-on tech support Our team of product experts are never far away. Our online ticketing system means you can log, view, and escalate cases with our team 24/7. Reapit is still the gold standard – and because they've been at it for so long, they really understand the industry and the requirements of agents.